1- How can I register in Al Rajhi MOKAFA’A Program?
Al Rajhi MOKAFA’A Program is available to all Al Rajhi individual customers. The registration can only be completed through “Al Mubasher”, the internet banking service.
2- Are there any fees required for registering at Al Rajhi MOKAFA’A Program?
No, there aren't any fees. Registering for Al Rajhi MOKAFA’A Program is free.
3- How can I earn points?
The points can be earned through using your Al Rajhi Credit Card for domestic and International purchases after registering to the Al Rajhi MOKAFA’A program.
4- When are points rewarded to my Al Rajhi MOKAFA’A account?
Al Rajhi MOKAFA’A points are going to be rewarded within a month from the transaction date. You can view the details of rewarded and redeemed points through the Al Rajhi MOKAFA’A account online statement.
5- How can I redeem Al Rajhi MOKAFA’A points?
You can redeem Al Rajhi MOKAFA’A points through Al Rajhi MOKAFA’A website/Link by using your Al Mubasher user name and password.
6- What can I use my Al Rajhi MOKAFA’A points for?
You can redeem Al Rajhi MOKAFA’A points with one of the services or merchants listed in Al Rajhi MOKAFA’A Program.
7- When do the points expire?
The points will expire after one year.
8- What happens to the existing points on my Al Rajhi credit card? Can I transfer them to my Al Rajhi MOKAFA’A account after registering?
The actual points of the old rewards program will automatically be transferred to the new Al Rajhi MOKAFA’A Program after registration.
9- Can I transfer my Al Rajhi MOKAFA’A points to another Al Rajhi MOKAFA’A account?
Yes you can, transfer Al Rajhi MOKAFA’A points to another Al Rajhi MOKAFA’A account, with a transfer fee of 5% of the value points where the member can transfer up to 100,000 points twice during the 12 months
11- I forgot or lost the password for my Al Rajhi MOKAFA’A account, what can I do?
You can request to reset you password by calling Al Rajhi Call Center 920003344. Al Mubasher & Alrajhi MOKAFA’A account have the same user id and password.