Al Mubasher

Taking banking to a
whole new level

Explore vibrant graphics, user-friendly interfaces, and convenient navigation with our innovative banking app for mobiles & tablets.

Explore new trends and offers on our blog

What's New

  • January 10, 2021

    Tahweel Al Rajhi management at Al Rajhi Bank was awarded the ( ISO 9001:2015 ) certification for meeting the requirements in quality management system standards issued by Linear Management Solutions (LMS) in the United Kingdom, the most common standards in the world that help businesses improve their efficiency at work using powerful and effective business management tools to promote long-term operational flexibility.

    This certification proves that the bank continues to achieve customer satisfaction as the ultimate goal lies in a quality management system. As such, the standards of this certificate help Tahweel Al Rajhi not only automate operation procedures but improve the speed of the process and quality of the products and services provided, resulting in an improved quality and prompt delivery.

    Gaining international quality recognition is a global standard administered by the International Organization for Standardization based in Switzerland. ISO 9001 is currently used by more than one million organizations worldwide and is the global standard for quality.

    Al Rajhi Bank is keen to build a culture of continuous development among its employees, and these standards will clearly describe expectations, procedures and business instructions while applying the principle of effective feedback from executives/ supervisors in an effort to improve them.

    This step marks a prominent role in raising the bar when it comes to customer satisfaction and developing a culture of continuous improvement among the bank’s employees in order to achieve Al Rajhi Bank’s strategic goals which are in line with Saudi Arabia’s 2030 vision; a new step towards becoming the ‘Bank of the Future’ and enhancing the global banking sector.

    ISO certification in quality standards in the transfer sector

  • January 10, 2021

    In partnership with Al Rajhi Bank, “Jood Eskan” celebrated the delivery of 222 integrated housing units for families in need in different cities and governates of the Kingdom, under the patronage and in the presence of his Excellency the Minister of Housing, Mr. Majid bin Abdullah Al-Hogail, the Governor of the Saudi Central Bank, Dr. Ahmed bin Abdul Karim Al-Khulaifi, and Al Rajhi Bank’s Chairman of the Board of Directors Mr. Abdullah bin Suleiman Al Rajhi.

    His Excellency the Minister of Housing explained that “Jood Eskan” is one of the most important national platforms which aims to activate the role of members of society as well as those of the private sector to support families in need of housing around the Kingdom, while stating that this ceremony is the result of a fruitful partnership between the platform and various national entities and organizations.

    The Minister claimed that the platform is a witness to daily contributions from all members of society in order to serve families and provide them with appropriate housing. Mr. Majid bin Abdullah Al-Hogail expressed his thanks and appreciation to His Excellency the Governor of the Central Bank for supporting social responsibility programs in the banking sector, and to the Chairman of the Board of Directors as well as Al Rajhi Bank employees for their collaboration and support. He also confirmed that the platform looks forward to increasing similar social collaborations to serve the nation at a residential level, one of the most important necessities for families to have and live comfortably.

    For his part, Mr. Abdullah Al Rajhi expressed his joy in taking part in this initiative, which aims to involve the community in lending a helping hand to families in need of housing through an electronic platform that achieves transparency, precision and professionalism in order to increase the rate of stability among families. Al Rajhi Bank is also keen to develop its social responsibility by focusing on sustainable projects, which in turn contributed to the implementation of many projects and initiatives in the health, housing and educational sectors.

    The housing units were delivered during a ceremony held at Al Rajhi Bank headquarters in Riyadh, as an extension of the bank’s support to the “Jood Eskan” platform, through a contribution of 40 million riyals aimed at providing housing for approximately 222 families in need, including 1110 family members overseen by 124 heads of households, 59 divorced women and 39 widows, all beneficiaries across the city of Riyadh, the northern border and Makkah Al-Mukarramah as well as several governates, such as Al-Aflaj, Al-Majmaah, Al-Zulfi, Al-Dawadmi, Shaqra, Rafha, Arar, Tarif and Al-Kharma

    It is also important to note that the “Jood Eskan” platform is one of the National Developmental Housing Foundation’s initiatives that aims to involve all segments of the Saudi society, be it individuals or organizations, in the field of residential charitable giving, through an electronic platform that prides itself in offering transparent contributions.

    Since its inception, the platform has received generous support from the Custodian of the Two Holy Mosques King Salman bin Abdulaziz Al Saud, may Allah protect him, in the amount of 100 million riyals, and from His Royal Highness Prince Muhammad bin Salman bin Abdulaziz Al Saud, Crown Prince, Deputy Prime Minister and Minister of Defense, may Allah protect him, in the amount of 50 million riyals; emphasizing the leadership’s interest in activating the social role and accelerating growth, by presenting a new model of social solidarity, in which the roles of government and charitable entities are integrated and meet under the “Jood Eskan” platform.

  • December 21, 2020

    Al Rajhi Bank has recently obtained the international certificate from Intertek for the Business Continuity Management System (ISO 22301:2019) after a comprehensive review and audit of the bank’s strategies and plans in managing crises, unplanned events and incidents as well as customer service continuity, and ensured that they comply with the standards of the International Organization for Standardization (ISO).

    Al Rajhi Bank has recently obtained the international certificate from Intertek for the Business Continuity Management System (ISO 22301:2019) after a comprehensive review and audit of the bank’s strategies and plans in managing crises, unplanned events and incidents as well as customer service continuity, and ensured that they comply with the standards of the International Organization for Standardization (ISO).

    The certificate confirms that Al Rajhi Bank follows a clear methodology that enables it to identify risks and set appropriate controls to manage them, and to adopt a preventive approach to reduce the impact of accidents to the lowest level. It also helps the bank to ensure the continuity of business and the main services in the bank in times of crises and contributes to reducing work stoppages to the lowest level upon exposure to any accidents. This is in addition to raising the ability to meet business requirements and obtain new investment opportunities.

    The bank was able to achieve this accomplishment through continuous planning and diligent work to emphasize on business continuity in preparation to tackle any possible challenges, the top of which is often ensuring the safety of employees on the one hand and ensuring the continued access of the bank's clients to basic services without interruption on the other hand.