Fraud Awareness
Make sure you are protected
3 Things to keep you Fraud safe
They can verify it’s you by asking for two forms of information
Something You Know
Such as: your password, your full name
Something You Have
Example: One-time password (OTP)
Something You Are
Such as: fingerprint, face print
As part of our ongoing commitment to easier and safer banking, we would like to remind you that:
You should not, under any circumstances, give out your bank password or one-time password (SMS OTP) to anyone. Kindly note that Al Rajhi Bank would never request this information by contacting you via telephone, SMS or e-mails.
- Never accept instructions or directions to visit an ATM or log onto online banking (Al Mubasher)
- Never disclose your password or one-time password (OTP)
- Human Resources : We value maintaining social responsibility in the HR sector by establishing mutual loyalty and a personal relationship with each staff member. Employer and employee alike share the same vision, thus building an extended family within our organization.
- Required updates to banking details should be done exclusively by you through an Al Rajhi Bank branch, online banking and/or telephone banking.
Be prepared
Numerous complaints have been received regarding incidents of fraud by our Al Mubasher customers, unfortunately this happens due to malicious virus on customer’s PCs by downloading fake authentication applications for Android phones.
Al Mubasher Alert
If “mToken”, "Alrajhicertificate" or any similar field appears on the Al Mubasher login screen then your PC has been hacked, don’t use the machine instead contact the bank immediately. Be aware of any pop up message asking for your mobile number, mobile type, ATM Card number and ATM PIN, the bank application will not ask you for such information while using Al Mubasher.
Fraud reporting number: 8001244455