Effective 2 February 2026, and in accordance with Visa’s instructions, the eligibility criteria will be applied for access to airport lounge services. Eligibility and continued access to the service are subject to the policies of the Visa Airport Companion program. alrajhi bank shall not be held liable for any changes made by Visa to the service terms & conditions or eligibility criteria.
| Card Type | Infinite Cards (Credit, Charge, AlFursan and Marriott Bonvoy) |
Signature Cards (Credit, Flynas, Cashback Plus) and Selective |
Platinum Cards (Credit, Charge, AlFursan and Cashback Plus) |
| Number of Visits | Unlimited entries for the cardholder and 1 Guest | 12 entries for the cardholder | 6 entries for the cardholder |
| Number of Lounges | More than 1,200 global airport lounges | 25 global airport lounges | |
| Eligibility Criteria |
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A: No, you will not be able to access airport lounges using your plastic card. You will need to register in the Visa Companion Airport app to enjoy the lounge access feature.
A: Yes, you need to add your card details to register in the app. If your card is reissued due to loss, theft, or expiration, you will also need to update your information accordingly.
A: No, you should complete your registration via the Visa Companion Airport app before arriving at the lounge to ensure a smooth entry experience.
A: Yes, you can bring a guest. If the conditions are not met, an additional entry fee for each guest will be charged to your registered card.
A: No, the Companion Airport Visa app is a fully digital experience and cannot be used without a smartphone.
A: Yes, you can add multiple cards to your Companion Airport Visa account. Go to the membership page, select "Add New Membership," and then enter the details of your other card. Once the card details are verified, a new membership linked to that card will be created. You can easily switch between memberships using the "Switch Membership" option on the membership page.
A: Each supplementary cardholder must register their own account in the Companion Airport Visa app using their personal information, including their name as listed in their passport and their email address. Lounge staff will verify the name in the Companion Airport Visa app profile, and entry will be denied if it does not match the cardholder’s identification.
A: Yes, you can enable offline access when registering, but this must be done while the app is connected to the internet. You can also manage this feature from the "Account" section under "Security Settings."
A: Lounge access is subject to availability on the travel day. If the lounge is full, we recommend checking the app for alternative lounges you can visit.
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